Privacy Policy
Last updated September 2026
This Privacy Policy explains how Colombian Cleaning ("we," "us") collects, uses, and protects your information when you use our website or services. By using our website or contacting us, you agree to this policy.
Information we collect
We collect information you provide when you request an estimate, book a service, or contact us, such as your name, phone number, email address, and service address. We also automatically collect standard technical data (like IP address and device/browser type) and usage data through cookies and similar technologies.
How we use your information
We use your information to provide quotes and cleaning services, schedule and confirm appointments, communicate with you, process payments, improve our services, and market our services to you where permitted.
Text messaging (SMS) consent
By providing your phone number and checking the consent box on our quote or booking forms, you consent to receive text messages from Colombian Cleaning at that number. The program sends your price quote, appointment confirmations and reminders, service follow-ups, and occasional promotional offers, including messages sent by an automated system. Message and data rates may apply. Message frequency varies based on your interaction with us. Reply STOP to opt out at any time, or HELP for help. Consent to receive text messages is not a condition of purchase. You can also opt in by texting START to (404) 793-1150, and carriers are not liable for delayed or undelivered messages.
Mobile information & text message data
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies & tracking technologies
Our website uses cookies, pixels, and tags (including Google Tag Manager and the Meta Pixel) to understand site usage, measure advertising, and improve your experience. You can control cookies through your browser settings.
How we share information
We do not sell your personal information. We may share information with service providers who help us operate our business (such as scheduling, payments, communications, and advertising platforms), and when required by law. Mobile phone numbers and SMS consent are excluded from all such sharing, as described above.
Data retention & security
We retain your information for as long as needed to provide services and meet legal obligations, and we use reasonable safeguards to protect it.
Your choices
You may opt out of marketing communications at any time, request access to or deletion of your information, and update your preferences by contacting us.
Contact us
Questions about this policy? Email info@colombiancleaning.com or call (404) 793-1150.